Terms of Use

The General Terms and Conditions ("GTC"). Company name: YAFO Kft. (registered office: 2112 Veresegyház, Hegyalja u 8., tax number: 32730713-2-13), as a service provider ("Service Provider"), the general terms and conditions for using the webshop. Please use our services only if you agree with all points and consider them binding on you. This document will not be filed, it will be concluded exclusively in electronic form (it does not qualify as a written contract), it does not refer to a code of conduct. The SAO can be downloaded from the following link: https://yafo.hu/felhasznalasi-feltetelek/</p>

Service provider details:

Service provider name: YAFO Kft.

Service provider registered office: 2112 Veresegyház, Hegyalja u 8. (no personal customer reception)

Service provider contact details, regularly used electronic mail address for contact with users: yafo@yafo.hu

Company registration number: 13-09-238250

Tax number: 32730713-2-13

Name of the registering authority (company court): Budapest Regional Court Company Court

Telephone numbers: 06 20 23303845

License number: 7039

Language of the contract: Hungarian

Hosting provider details: Webnode AG

The www.yafo.hu webshop (hereinafter referred to as the webshop) is operated by Yafo Kft. By visiting the website and making a purchase through it, you accept the "General Terms and Conditions" (hereinafter referred to as the "GTC") contained in this document. The GTC applies to all visitors and users of the website.

Please familiarize yourself with the content of the GTC before visiting and using the website. If you do not accept any of the terms of use set out in the GTC, please do not use our webshop.

All new components, products, forms, services, etc. introduced in the webshop in the meantime or in the future are subject to these GTC, even if there is no separate provision. On the current website, you can view and (in accordance with our legal obligations) save (print) the current version of the GTC at any time.

We fully reserve the right to supplement, modify or delete any point of the GTC at any time without justification or notice. It is your responsibility to check back regularly to be informed of any changes.

1. TERMS OF USE OF THE WEB STORE

By accepting the GTC, you express that you are an adult with legal capacity.

You may not use the products distributed by Yafo Kft., the digital content downloaded from the web store in connection with them, or the recordings made of them for any illegal or unauthorized purpose. Any use of any related content is possible only with the prior written permission of Yafo Kft.

It is prohibited to attempt to transmit any virus, worm, or code element created for harmful purposes through the web store.

Any type of violation of the rules set out in the GTC may result in immediate banning from the web store, or in justified cases, an official report and court proceedings.

2. GENERAL PROVISIONS

Yafo Kft. reserves the right to terminate or refuse to provide any service or distribute or deliver any product at any time, for any reason. In this case, if the price of the product or service has already been paid, Yafo Kft. will fully refund the relevant amount, i.e. no customer of Yafo Kft. may suffer any direct financial loss as a result.

By using the store, you acknowledge that certain of your data (not including the payment process or the bank card or PayPal data used during it) may be transmitted via an unencrypted channel. The data used during the payment process will always be transmitted via an encrypted channel.

By visiting or using the store, you agree not to reproduce, copy, sell, resell or use any content of the web store for any purpose without the prior written permission of Yafo Kft.

3. COMPLETENESS, ACCURACY, UP-TO-DATENESS OF THE INFORMATION PROVIDED IN THE WEB STORE

Yafo Kft. does everything it can to ensure that the Web Store continuously displays completely accurate, complete and up-to-date information in the most perfect way possible. We do not assume any liability if any product description, photograph, or any data or information provided in the Web Store is inaccurate, incomplete or out of date.

We reserve the right to modify any data in the Web Store at any time without giving any reason.

4. MODIFICATION OF PRODUCTS, SERVICES, PRICES

Yafo Kft. reserves the right to modify any product, service or the price thereof without giving any reason, or to suspend their distribution.

5. PRODUCTS AND SERVICES

Yafo Kft. makes every effort to display the images of the products in the Web Store, but does not guarantee that the colors will appear the same and true to life on the Customer's screen. All descriptions and size definitions are approximate. The size and exact appearance of the products may vary slightly from the images and data displayed in the Web Store. Yafo Kft. reserves the right to limit the orderable quantity for any product it sells.

6. ACCURACY OF SHIPPING AND BILLING INFORMATION

By using the Web Store, you agree to provide us with accurate and complete information for your order, including the Customer's name, shipping address, telephone and email contact information, and billing name and address. The accurate and complete provision of this information is essential for the Customer to be properly served. If there are any changes to your data, they will be immediately entered in the data fields registered in your profile.

All purchases must be paid for immediately before delivery, when the order is placed.

7. OPTIONAL ELEMENTS

Yafo Kft. reserves the right to introduce new website elements and tools in the Web Store that are provided by third parties. Their use is also subject to these GTC.

8. THIRD-PARTY LINKS

The Web Store may contain links to third-party websites that may navigate the Customer to a third-party website. Yafo Kft. assumes no liability for the information displayed on the third-party website or for any questions or problems arising in connection with this.

9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

Any idea, feedback, suggestion, submission submitted by a visitor or user of the Website may be freely copied, distributed, and used by Yafo Kft. without any restriction. Yafo Kft. assumes no obligation to treat them confidentially, respond to them, or pay compensation in connection with them. Yafo Kft. has the right to delete user comments and evaluations displayed on the Website if they are illegal, obscene, contain any code elements, carry pornographic content, or are offensive, hurtful, defamatory, or defamatory of anyone or any intellectual product or legal entity. The User accepts that he is responsible for the content of the comment he leaves, while Yafo Kft. will do everything in its power to immediately remove comments prohibited by law or the GTC.

10. PERSONAL DATA

Company data regarding the products in the Web Store:

Yafo Kft., 2112 Veresegyház, Hegyalja u 8.. Company registration number: 13-09-238250. Tax number: 32730713-2-13. Registered by the Commercial Court of the Budapest Regional Court.

For any questions, problems, complaints, requests to delete registration data, or general contact, please contact us at one of the following addresses.

Contact information:

Email address: yafo@yafo.hu

Phone number: +36 20 233 3845

Postal address: Yafo Kft. 2112 Veresegyház, Hegyalja u 8.

11. ONLINE BANK CARD PAYMENTS via Stripe's bank card payment system

Online bank card payments are made via Stripe's system. Bank card details are not shared with the merchant.

Service provider details: Stripe Payments Europe, Ltd. Address: C/O A&L Goodbody, IFSC, North Wall Quay, Dublin 1, Ireland Registration number: IE 513174. VAT / Tax number: IE 3206488LH

REGISTRATION

It is not mandatory to register to browse the site and make a purchase, but it is possible.

By making a purchase, the User simultaneously acknowledges that he/she is familiar with these General Terms and Conditions and considers them to be binding and accepts them.

A contract concluded electronically is considered a legal statement in the form of a referral behavior.

The documents of the contract: the Buyer's purchase offer (order) and the Service Provider's confirmation.

If the user wishes to register in the web store, the data required for registration must also be provided, such as the buyer's billing and shipping data, phone number, e-mail address, contact person's name, and the password required for later login. During registration, the buyer can also indicate his/her request for a newsletter. The newsletter request can be canceled by the buyer at any time. The system confirms the registration by e-mail. The buyer is obliged to keep the password provided confidential. If, after the customer's unique identifier and password have been correctly entered during identification, the customer's data has come into the possession of an unauthorized third party, the Data Controller shall not be liable for any resulting damages or disadvantages. By providing their e-mail address, users consent to the service provider sending them technical messages. The operator will delete the registered data from the system upon request. For security reasons, the deletion request will only be valid if the user confirms the deletion request by e-mail, thus avoiding someone else intentionally or by mistake deleting something else from the registration database.

EXCHANGE OF GOODS

If the ordered goods are defective, we will replace them free of charge within the deadline specified by law (up to the available stock, otherwise after purchase). In the event that the Customer does not wish to use this option, the purchase price will be refunded in full.

RIGHT TO WITHDRAW FROM PURCHASE

In the case of consumers, the rules of Government Decree 45/2014 (II.26.) on the detailed rules of contracts between consumers and businesses apply, and based on Section 2, point l) of this law, the scope of the decree does not extend to contracts for the frequent and regular delivery of food and other products intended for everyday consumption to the consumer's place of residence, place of stay or workplace. Thus, the consumer is not entitled to a right of withdrawal in relation to food and other products intended for everyday consumption.

In the case of a product that is not considered a Food product, the consumer is entitled to withdraw from the given order (contract) within 14 days from the date of receipt of the product without giving any reason, i.e. he may unilaterally terminate the order with retroactive effect.

The Consumer may also exercise his right of withdrawal in the case of a product that is not considered food, during the period between the date of placing the order and the receipt of the product.

In the event of withdrawal by the Consumer, the purchase price and the costs incurred in connection with the performance shall be refunded to the Consumer.

In the case of a non-food product, if the Consumer wishes to exercise his right of withdrawal, he must contact the customer service together with a clear statement of his intention and the e-invoice issued at the time of payment. Based on the intention to withdraw, the products will be taken back and the purchase price and other costs paid by the Consumer will be refunded, with the following exceptions:

Food products, for a closed product that cannot be returned after opening after delivery for health or hygiene reasons, alcoholic products with a damaged seal.

In the case of non-food products falling within the scope of Government Decree 45/2014 (II.26.), the Consumer may withdraw from the contract without giving any reason within 14 working days of receiving the product. The Consumer must notify his/her intention to withdraw by e-mail to the e-mail address yafo@yafo.hu. In the event of withdrawal from the purchase, the Service Provider is obliged to refund the amount paid by the Consumer immediately, but no later than thirty days after the withdrawal and return of the goods. The refund does not apply to delivery costs, including the costs of returning the products. The cost of delivering and returning the product is borne by the Consumer. The right of withdrawal to the Consumer detailed above applies exclusively to undamaged, unopened products. The restrictions on withdrawal are applied by the Service Provider in accordance with strict food safety regulations.

UNCOLLECTED PACKAGES, UNSUCCESSFUL DELIVERY

Uncollected packages do not constitute the exercise of the right of withdrawal!

In the case of returned packages that are not collected, the shipping fee will be charged to the customer, and we can only resend them if the package is paid in advance (advance payment, Stripe payment).

If the package ordered with cash on delivery and handed over to the shipping company cannot be delivered to you by the courier service for any reason (e.g. the customer does not collect the package, or the customer or his agent cannot be reached at the address and phone number provided), the shipping company will return the package to us. When it is not clear that the delivery was unsuccessful due to the customer's fault, we will consult with the customer and he can choose whether to pay for the package in advance or cancel the purchase.

If the customer obviously intentionally does not accept the package (e.g. the package is returned with the marking "refused to accept", "not claiming", "not looking for"), the delivery and return shipping fees, as well as the administration fees, will be charged to the customer.

The Service Provider informs the Customer/User that if the ordered product is not accepted - without communicating his/her intention to withdraw based on the law - he/she will be committing a breach of contract.

By accepting the provisions of these GTC, the Customer/User acknowledges that the Service Provider is entitled to enforce against him/her the costs incurred as a result of the Customer/User's breach of contract (e.g. shipping, packaging, freight, storage or other costs incurred), where the legal basis is a penalty for breach of contract.

The Service Provider informs the Customer/User that if the Customer/User enforces his/her claim under these GTC by non-legal means (e.g.: payment notice, lawyer's letter) or legal means (e.g.: payment order, execution), the Service Provider will entrust the collection to a debt collection company.

By accepting the provisions of these GTC, the Customer/User acknowledges that the Service Provider is entitled to enforce any costs incurred in connection with the collection of the claim against the Customer/User. The basis for the amount of the costs can be found here: https://payee.tech/pricing

The Customer/User acknowledges that his/her data necessary for collection will be transferred to the collection company.

TERMS OF THE AGREEMENT

The order becomes effective when we confirm your online order by e-mail. The automatic confirmation sent by the store system is not equivalent to the above-mentioned confirmation. We do not assume any responsibility for any typos or incorrect data. The product descriptions on the product pages are for informational purposes only and do not always contain all information about the given product.

The contract comes into effect upon sending or confirming the order and is concluded upon delivery of the goods.

The contract is considered null and void if the registration contains incomplete data or if an unfulfilled request is indicated.

DATA PROTECTION

By starting to use the service, users accept these terms and conditions, which are continuously available on the web store page. The web store operator reserves the right to change this notice at any time. The operator recognizes the content of this notice as binding on itself. The operator is committed to maintaining the quality of the web store service at the highest level, but does not assume any liability for any damage resulting from the use of the service.

The operator's fundamental goal is to protect the personal data of visitors, and considers it particularly important to respect the users' right to informational self-determination. The operator treats the personal data of visitors confidentially and takes all security, technical and organizational measures that guarantee the security of the data. Below we describe our data management principles and present the expectations that the operator has formulated and adheres to towards itself as a data manager. The operator's data protection concept is based on voluntary consent based on information, which it strives to implement in every phase of using the service. Its data management principles are in line with the applicable data protection legislation, in particular the following:

Act LXIII of 1992 on the Protection of Personal Data and the Public Disclosure of Data of Public Interest;

Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data;

The Strasbourg Convention of 28 January 1981 on the protection of individuals with regard to automatic processing of personal data, promulgated by Act VI of 1998;

Act CVIII of 2001 on certain aspects of electronic commerce services and information society services;

Act CXIX of 1995 on the processing of name and address data for the purpose of research and direct marketing.

The operator performs data processing in the online store, and does not disclose personal data to third parties, except with the prior and express consent of the data subject. By sending the order, the buyer expressly consents to the transfer of personal data to the delivery company. Statistics made from personal data collected about users are transmitted to third parties only without any information about the person providing the data. No personal data of the provider can be reproduced from the data transmitted in this way by any means. The data controller does not link personal data collected in the web store with data from other sources. The operator does not transmit user data to a third country (abroad). On the web store page, the operator does not collect special data (data on racial origin, membership of a national and ethnic minority, political opinion or party affiliation, religious or other worldview beliefs, membership of an interest-representative organization, health status, pathological passion, sexual life, and criminal personal data) about its users. Visitors to the web store use the service voluntarily. They acknowledge that orders can only be placed in the web store after registration. If the operator is required by law to provide personal data to the requesting authority and all conditions are met, the request will be complied with. The visitor and user of the service (user) acknowledges this and will not raise any objections in this regard. The operator accepts the questions of individual users regarding data modification, data request, data deletion, and data management information, and will respond as soon as possible, but no later than within 30 days. The web store may contain links to other external sites. The operator is not responsible for the data management practices of other websites. This statement applies only to the web store operated by the operator.

Recording of technical data of website visitors

When visiting the website, the store system records the users' IP address, operating system, browser type and the address of the visited page. Data storage is primarily for technical purposes and is essential for the continuous operation of the system. Another purpose of data recording is to analyze user habits and create visitation statistics, which helps to provide even higher quality service. The operator does not connect the data obtained during the analysis of log files with other information and does not seek to identify the user.

The Customer's data is stored in order to fulfill the contract and to later prove the terms of the contract. We treat your data confidentially and do not pass it on to third parties, except for the Delivery Company when fulfilling the contract.

CONTACTS

yafo@yafo.hu

+36-20 233 3845